FAQ’S
1. What kind of products does Mishu Arts sell?
We offer tote bags, laptop bags, home decor items, women’s fabric (Kantha work), and handcrafted accessories.
2. Are all products handmade?
Yes, most of our products are handmade and crafted with care, ensuring uniqueness and quality.
3. Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery (COD) option in selected locations along with prepaid payment options.
4. How long does delivery take?
Orders are usually delivered within 5-7 business days depending on your location. Tracking details will be shared once your order is shipped.
5. What should I do if I receive a damaged product?
If you receive a damaged or wrong product, please share an unboxing video/images within 48 hours of delivery, and we’ll process a return or replacement.
6. Do you accept returns or exchanges?
We only accept returns/exchanges for products that are defective, damaged, or wrongly delivered. Please check our Refund & Return Policy for full details.
7. How do I track my order?
Once your order is dispatched, we’ll share a tracking link via email/SMS so you can check the delivery status anytime.
8. Can I customize my order?
Yes, for selected items like bags and fabric products, we offer customization. Please contact us via email/phone before placing your order.
9. Do you ship internationally?
Currently, we ship only within India, but we are working to start worldwide shipping soon.
10. How can I contact Mishu Arts for help?
You can reach us anytime at:
📧 info@mishuarts.com
📞 +91-8529936944