Shipping & Delivery
Information
At Mishu Arts, we are committed to delivering your purchases in a timely and efficient manner. Below, you will find detailed information about our shipping and delivery policies.
Shipping Time Frame
- Standard Shipping: Our standard shipping option ensures that your order will arrive within 7 to 10 business days from the date of dispatch.
- Expedited Shipping: For faster delivery, we offer an expedited shipping option that delivers your order within 3 to 5 business days.
- Overnight Shipping: Need your items sooner? Choose our overnight shipping option for delivery within 1 to 2 business days.
Processing Time
- Order Processing: Orders are processed within 1 to 2 business days. You will receive a confirmation email once your order has been shipped.
- Weekend Orders: Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
- Standard Shipping: Free for orders over Rs 500. For orders under Rs 500, a flat rate of Rs 50 applies.
- Expedited Shipping: Rs 150 flat rate.
- Overnight Shipping: Rs 250 flat rate.
Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery.
International Shipping
- We also offer international shipping. Delivery times and rates vary by destination. Please check our International Shipping Policy for more details.
Shipping Restrictions
- Currently, we do not ship to P.O. Boxes, APO, or FPO addresses.
- Certain items may be restricted from shipment due to size, weight, or destination regulations. These restrictions will be noted on the product page.
Delivery Issues
- Missing or Delayed Orders: If your order has not arrived within the estimated delivery time, please contact our Customer Service team for assistance.
- Damaged Items: If you receive a damaged item, please notify us immediately. We will arrange for a replacement or a refund.
Customer Support
- For any questions or concerns regarding your order, please contact our Customer Support team at [Customer Support Email] or [Customer Support Phone Number]. Our team is available Monday to Friday from 9 AM to 6 PM.